No Refund / All Sales Final Policy

Effective Date: August 23, 2026

Thank you for shopping with HiRiceShop. We appreciate your business and strive to provide quality products and accurate product information.

All Sales Are Final

All purchases made through HiRiceShop are final sale. We do not accept returns, exchanges, or requests for refunds once an order has been placed, except where required by applicable law.

Please carefully review the product description, specifications, images, sizes, quantities, and other available information before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an item that is different from what you ordered, please contact us as soon as possible after delivery.

Please include:

• Your order number

• A description of the issue

• Clear photographs or video showing the item and any damage

• Photographs of the packaging, when applicable

We will review the information provided and determine whether a replacement, store credit, or other appropriate resolution is available.

Submitting a claim does not automatically guarantee a refund, replacement, or other resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

HiRiceShop is not responsible for orders that cannot be delivered because of an incorrect or incomplete address provided by the customer. Additional shipping charges may apply if an order needs to be reshipped.

Refused or Undeliverable Packages

If a package is refused, returned to the sender, or becomes undeliverable because of incorrect shipping information or failure to receive the package, the order remains subject to our All Sales Final policy.

Any additional shipping or handling costs associated with reshipping may be the customer's responsibility.

Order Changes and Cancellations

Orders may be processed quickly after purchase. Because of this, we cannot guarantee that an order can be changed or canceled after it has been submitted.

If you need to request a change or cancellation, contact us immediately. We will do our best to accommodate the request if the order has not yet been processed or shipped.

Exceptions Required by Law

Nothing in this policy is intended to limit or exclude any rights or remedies that you may have under applicable federal, state, local, or other laws.

Where applicable law requires HiRiceShop to provide a refund, return, replacement, or other remedy, we will comply with those legal requirements.

Contact Us

If you have questions about this policy or believe you received a damaged, defective, or incorrect item, please contact us through the contact information provided on our website.

HiRiceShop

We appreciate your understanding and thank you for choosing HiRiceShop.